FAQs

Q: How does Masterguard Fabric Protection work?
A: It contains polymers that surround each fiber of your fabric to prevent stains from setting into the fabric.

Q: How do I maintain my furniture once it has been treated / protected with Masterguard?
A: Routine maintenance, including overall cleanings as needed, rotating cushions for a more even wear, and if possible, rearranging the furniture to ensure equal use of all pieces.

Q: How do I remove a stain?
A: **NEVER SCRUB A STAIN** If liquid, immediately blot the stain with a clean dry cloth to avoid from soak into the furniture. If a dry stain occurs, gently agitate the stain with a clean dry cloth, then vacuum away any loose remains If the stain is still apparent, contact Masterguard’s customer service department at (800) 922-4273 for further assistance.

Q: How do I submit a warranty claim?
A: Contact UV3 Masterguard at (800) 922-42736 to start your claim process.

Q: How often should I treat my leather furniture?
A: Apply as directed as soon as the furniture is in your home, then re-apply the conditioner every 6 months, or as needed.

Q: How can I obtain a copy of the product’s MSDS?
A: It can be printed from our website, or contact UV3 Masterguard at (800) 922-4273

Q: Why is my furniture cloudy / hazy after I apply the furniture polish?
A: If your furniture doesn’t have that new shine once the polish is applied, you may have applied to much polish, and need to work it into the wood a little more, if the problem still persists, contact UV3 Masterguard at (800) 922-4273 for further instructions.

About Us

UV3 Masterguard offers retailers throughout the U.S. and Canada a comprehensive protection program for all of the furniture they sell. Our furniture coverage program gives customers peace of mind and a trustworthy, efficient solution to their furniture care needs.

Contact Us
  • UV3 Masterguard Headquarters
  • 2590 Jason Court
  • Oceanside, California 92056
  • 1-800-922-4273