Q: How does Masterguard Fabric Protection work?
A: It contains polymers that surround each fiber of your fabric to prevent stains from setting into the fabric.
Q: How do I maintain my furniture once it has been treated / protected with Masterguard?
A: Routine maintenance, including overall cleanings as needed, rotating cushions for a more even wear, and if possible, rearranging the furniture to ensure equal use of all pieces.
Q: How do I remove a stain?
A: **NEVER SCRUB A STAIN** If liquid, immediately blot the stain with a clean dry cloth to avoid from soak into the furniture. If a dry stain occurs, gently agitate the stain with a clean dry cloth, then vacuum away any loose remains If the stain is still apparent, contact Masterguard’s customer service department at (800) 922-4273 for further assistance.
Q: How do I submit a warranty claim?
A: Contact UV3 Masterguard at (800) 922-42736 to start your claim process.
Q: How often should I treat my leather furniture?
A: Apply as directed as soon as the furniture is in your home, then re-apply the conditioner every 6 months, or as needed.
Q: How can I obtain a copy of the product’s MSDS?
A: It can be printed from our website, or contact UV3 Masterguard at (800) 922-4273
Q: Why is my furniture cloudy / hazy after I apply the furniture polish?
A: If your furniture doesn’t have that new shine once the polish is applied, you may have applied to much polish, and need to work it into the wood a little more, if the problem still persists, contact UV3 Masterguard at (800) 922-4273 for further instructions.